How do I cancel my server?

L1 Support Engineer

Last Update 2 years ago

We would be sad to see you leave but if you would like to cancel your server you can do it via the Clients Area:


  • Login to the Clients Area;
  • At the top menu select the “My Services > VPS” tab;
  • Find the desirable VPS and press the “Manage” button;
  • On the left menu choose the “Request Cancellation” tab;
  • Briefly describe your reason for cancellation;
  • Select cancellation type (Immediate or End of The Billing Period);
  • Finally, press the “Submit” button.


If you meet the requirements for a refund (please read Refund Policy for more information) you should:


  • Submit a support request by asking for a refund and provide: Brief description of your reason for cancellation; VPS hostname or IP you want to get a refund for.

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