How do I cancel my server?
L1 Support Engineer
Last Update 2 years ago
We would be sad to see you leave but if you would like to cancel your server you can do it via the Clients Area:
- Login to the Clients Area;
- At the top menu select the “My Services > VPS” tab;
- Find the desirable VPS and press the “Manage” button;
- On the left menu choose the “Request Cancellation” tab;
- Briefly describe your reason for cancellation;
- Select cancellation type (Immediate or End of The Billing Period);
- Finally, press the “Submit” button.
- Submit a support request by asking for a refund and provide: Brief description of your reason for cancellation; VPS hostname or IP you want to get a refund for.